Christian Nielsen CPO uQualio The Future of Video-Based E-Learning on The Upskill Podcast

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PODCAST INTERVIEW

The Future
of Video-based
E-Learning
with
Chief Product Officer

Christian Bjerre Nielsen
at uQualio

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INTERVIEW TRANSCRIPT
Hello and welcome to The Upskill Podcast! I'm here today and it’s my privilege today to be with you Christian, Hello nice to meet you welcome to the The Upskill Podcast. Hello Dave thanks for joining and I look forward to talking to you and to the audience. And the way we met on Linkedin, I saw your post on LinkedIn right? Yeah, that was a very interesting post about what 5G would do for education and I thought it was relevant to to discuss it and then you made a note that I didn't understand and then suddenly now we're sitting here talking about what is what is the future for some of the things we're seeing in E-learning.

Exactly! And it’s fantastic to have you here you’re based in Denmark Copenhagen? That's correct. I’m in Hanoi Vietnam, so today we're going to talk about video based learning so for my listeners of course I want to represent my listeners make sure that we can break down the topic and make it as interesting as possible so please by all means if you could start off and tell us a bit about your career in a nutshell first of all and then we can move into video based learning. Yeah I'll do that so I started out as an electrical engineer and ended up working in software even though that I thought I was going to design power station and transmission lines and things like that I ended up in software this is where I've been working for all my career that is almost 30 years now I started out in software for financial products and took also a period where I was hitting up a learning company and actually I think this was back in 2000 so that's like 19 years ago I was one of the first startups inside the e-learning or online reading areas in Denmark we tried it out unfortunately we had an incident in 2001 that killed the market and we were probably five years too early let's see the iPhone came out in 2007 so we were six years too early with online learning mobile learning items from the device. So that is sort of the background and for the past two years I've been working here for uQualio heading up the product development and being responsible for the software quality in our video e-learning platform that we’re offering as a cloud service.

That’s fantastic and we’ll get into that more in detail towards the end of this interview. But first of all as you know most of my listeners on The Upskill Podcast 80% are from Vietnam so of course I have to get in the question... what do you know about Vietnam? Have you been to Vietnam? Or are you planning to visit at some point in the future? I can only say I have unfortunately not been to Vietnam yet I have been studying a little around it. I know it has a long history going back many thousand years and it has been a consistent country in terms of the region of the language and everything compared to other places in the world and I I really love to be honest I love food from Vietnam. So nice. Very delicious in all ways so in that respect that I have Vietnam on my bucket list to visit at some point in the future I would really love to do that. I have my wife has backpacked in Vietnam 15 years ago and the story she tells about the beauty of the country and the friendliness of the people is really making it a making the most on my list.

And my listeners will be absolutely thrilled to hear that so let’s get on and dive straight in to the first section we're going to kind of cover the trends in educational technology and for my listeners if you're not already following Christian or the conversations please go onto LinkedIn go to hashtag #EdTech and you’ll get updated on lots of cool things that are happening in that field. For you Christian, what for you are the most important trends in Edtech today and how are they being applied within the context of Learning and Development. I think there are free for maybe five areas that that I would point out that I see as as important trends to understand and one of them is you need to be mobile. All learning that you try to give or distribute has to be available when the people they need it or when they have time to do it and that is fine sometimes sitting in front of your computer at home or in the office but many other times you are on the move and you need to be able to access it or to continue where you left off on a mobile device. So training that is not readily available mobile as well will be less important for most people and an organizations so mobile is I would say one one of the most important trends. This also fits well into the one I call on-demand because I see and I don't know if that's just us in our area we see that there's a tendency to move away from the traditional “I do a plan for what you need to do and then you follow it and then we find out you need to learn this later” to say... “I need this now or very soon!” to keep it should be able to pull in the learning material from whatever that company whatever source they can find to help him do that job or make their skills better. So on-demand is also pushing towards that I as an individual even if it's private and not in relation to a job position or anything I need to be able to on-demand find the training I need either for now or later. So on- demand is essential mobile is essential, let's have a look at briefly video as well what is your opinion on the trend of video taking place at the moment Christian? I think we have only seen the first drops of it very soon that will be a tickling then they'll be a river and very soon I will see video equal learning. I find it hard to believe that that in one or even yeah maybe one or two years from now that you will be able to deliver any type of e-learning without video so you'll see the traditional like click click click some animation and then gone that will be legacy the old way of doing things.

So you're saying like we are just at the very tipping point the very start of this trend we almost haven't even started yet in your opinion is not right? That is my opinion here and what we can see also when we talk to customers when we talk to two competitors they are saying the same but people have started to realize that what YouTube started and sort of displayed is going to be a very significant factor in learning in the future.

Interesting. I'm going to come back to YouTube in the moment because at least when I'm running my communication courses for professional adults we we rely heavily on YouTube and LinkedIn video so I'd really like to get your two cents your opinion on that in a moment but first of all I just like to ask you about how video and on-demand is moving you know to the frontline of the organization how is that happening and could you give us an example of that? Yes yes I think what I mean when when I think about it in that respect is that often in the traditional organization the training is being made in the back office it is being pushed out through the organization levels and then finally it hits the front office personnel or the person who actually facing the customers or the problems and what we will see or at least the trend that we see is that it's turning around because the people with the most knowledge are not the people designing a comprehensive training package of program in the back office but it's the people who are sitting out there dealing with the products dealing with a customer every day they also have the knowledge and when you then liberate them from how can you see the red tape of the organization. Bureaucracy. Bureaucracy. That's a very good way of saying it and suddenly you have some people out there with the knowledge with the ability to tell how things should be done who can record a video add a few check questions and distribute it out in the organization either directly to people they know have the same problem or to people who could benefit from it or publish it on the internal Learning Channel for product X Y Z to give an example.

That's very interesting that you mentioned we are now the back office is now separated currently in many organizational environments it's very much separated so the learning is created and an enormous amount of resources goes into creating it for a specific purpose and then it gets pushed to the front office but you're saying now that that is that's now the opposite it's now very much bottom-up. I think so because especially again if we go back to video it's very easy to take your cell phone or your mobile phone and most people will have a video camera there so they would be able to record a video voice over and then share it that's basically what you can do. If I can mention just a few things at the end that even though that you could call the things we talked about the learning tools or the learning enablers or the trends we should not forget that technology and how that works also impacts a lot on what will happen in the training area in the future and if I could just come up with a few buzzwords it would be A.I. Artificial Intelligence M.L. Machine Learning and then 5G on the mobile.

So excellent. I really want to focus in on that because artificial intelligence is… everybody’s hearing about it all over the place even the person the average person on the street is hearing about artificial intelligence and I’d like to go back to YouTube I've spent so much time consuming content on YouTube and you know on YouTube you get these recommended videos it kind of learns your behavior and kind of gives you more of what you want is that artificial intelligence is that how we can understand how it works in a learning environment? Yes that's a very good picture it’s an analogy that shows how we could also work in your learning environment because instead of watching music videos of a certain type and it will automatically suggest something then using or applying artificial intelligence in a learning environment could say okay... you have now taking these three or four causes we have accessed your work records from our project system whatever and we can see that you have booked hours or booked tickets to get a certain product at that means that you would probably need this type of training either now or very soon. So this way you can apply some of these machine learning rules and then and the approximation to say.... based on what I know based on what I can see from other system you will probably need this now or very soon.

I see the benefit is is is for me very very clear but how easy is it to implement in an organization, I’m sure a lot organizations saying “Wow, artificial intelligence! But how do we do that and how do we implement that?” To be honest I would not know the answer to that because it it's very depending of the organization the amount of data have available and also if you already have a system or you have a technology in-house that's support the A.I. or M.L. implementation. So I would as a why would a small to medium-sized I will go for something where at least I first we could search and find people and if the system had something built-in I would hook up my get my CRM system or my invoicing system to sort of get this information out so so it would be I would look for a vendor who already had a track record of this so I cannot be more specific there because I don't have the concrete knowledge. So of course it's a case-by-case basis and companies need to be aware of where they currently stand. Yeah. I think if your organization having many people in the service area or support area I think it could be very beneficial to do something like this because then you would be able to let the AI engine hook up on the initial trends and with some probability forecast what do I now need to train my people for.

Right fantastic. And just before we move on to the next section… 5G you posted on LinkedIn an article recently “5G For Education Is Finally Here” what kind of impact is that really going to have on you know a video based learning and on the organization as a whole moving forward over the next couple of years? It's got to be huge that's the short the short answer to that and the reason is again here we have a technology that is as such well-known because we've been having had mobile phones and mobile data for a long time but what 5G does especially in the area of education and video is that it gives you bandwidth almost everywhere you need it you get lower latency that means you have to wait less or fewer times to get the content you need with a static web page you don't care too much because you download the page and you have it on your phone and you don't really need high data rates or low latency but when you do video there's only so much data your device cancel load up front and if you’re cut off it will freeze I think any listener to this program will know how that works on YouTube if suddenly you lose connection.

Absolutely. How can we see that in an organizational environment 5G helping with the distribution of courses trainings you name it you know… employees being out in the field, how do we see that? Exactly, yeah but that’s exactly where they will go and benefit because suddenly you don't need to have people pulled to the course room go through the stuff maybe they don't need half of it and they’ve forgotten at least 2/3 of it when they really need it so what you can do now is to use the breaks…. any job you have no matter what type of job it is the are some breaks and then you could say... “okay what is the next thing I need to look at for the next 10-15 minutes?” and it doesn't matter if you’re in a bus or a cafe or you're sitting at your desk waiting for the next customer to call you. So one of my friends he works for a German company and he drives 600 miles to do one week of product training and then he drives 600 miles back. My guess is that he could probably have most of this cut down and put into some virtual sessions using video and some online click click “Do you understand this etc.?” maybe just before he goes and services a customer saving time and money everything. So this is where 5G is an enabler and break down the boundary between learning and doing. And just going in to that for the listener... just on behalf of the listener what is the difference between learning and doing and how is that boundary breaking down? We just mentioned it but just one more time. It is very simple because when you learn your typically sit in a controlled environment you may have some on-the-job training but that's also still a controlled environment where you have a senior colleague who helps you or shows you what to do so your sitting in a semi artificial environment where you do the learning and then sometimes later you have to go out and do it and the longest time there is between the learning and the doing the mall you have forgotten you may want to Google I think it's called “The Forgotten Curve” a forgotten curve by there's a German psychologists who did that you lose most of the stuff you learned within a month after you learned it.

And that’s why Face-to-Face is really dying out of course…. face-to-face training will always have its place in an organization but indeed indeed the amount of information that's forgotten after face-to-face training is enormous indeed I think a lot of our listeners really understand that and we want to find the best solution to be able to overcome this so that's really interesting with technology of course. Okay so I'm going to take a quick break we’ll be right back for the second section we're going to get more into at what is video based learning in just a minute be right back with you in a moment.

PART TWO
Welcome Back again to part two of his podcast I'm here with Christian from you uQualio it’s been a great conversation so far we're moving into the benefits of video based learning so Christian over to you tell us all about it.
Well you can ask yourself why is YouTube a success? It's very simple because nowadays you have Google for knowledge and YouTube for "How To" I know that's a lot of other stuff about kittens and the music videos and everything but if you want to do something nowadays you go onto YouTube and you say… “How to fix my machine?” “How to paint something correctly?” “How to split my bicycle and readjust it?” so this is effectively what people are doing they go to YouTube they watch a video and if the person who recorded the video is instructive tells exactly what you should be well aware of how you should do it like for instance when you put on the wheel again don't tighten the bolts too hard because blah blah blah then you get a learning along the way to basically that's why the video is so beneficial for learning to this day intensely with my students you know how to be successful how to increase your productivity we watch the video we consume the video we have to focus on the content intensely and try to see if any of the information speaks to us and usually it's just a very small part of the video that is actually valuable to us since we are all different we all are looking for something slightly different because we have different applications and different things we are trying to solve in our lives so I'm really fascinated how video learning we can get to the next level because I feel right now it's extremely limited and it feels like there's a lot of lacking currently on the YouTube platform even though YouTube is an amazing amazing resource but what's next in video how can benefit even more? I think that if by… you can call it the “Plug The Holes” that we have for the pure YouTube application because when you send out some links to your students Dave do you know if they actually watch the video? Not really. I don’t. Do you know if they understand the unique selling points or the unique points of the video of the learning? Hmmm questionable. I would say no as well. Yeah exactly. In most cases. And that’s why we say that video is really good because you go in and people actually learn more than they watch I think it's about 70% of your perceptual information is coming through your eyes and the way that you watch things you see things you notice things so if you process the eye information faster than the listening and the reading skills then it also gives you a more lasting impression of the learning or at least the potential impression of the learning.

So is that based on experiential learning? Is that a similar kind of idea that the process the eyes processing the images on the screen is similar to kind of attaching it to an experiential learning experience? Yes. It’s the same psychological effect that you have in your brain as a human being that you have your sensory input with your eyes giving you I think it's about 70% if I recall correctly and then you have maybe fifteen percent from your listening and then smelling feeling etc. at the end depending on the type of training so it means that if you add the video dimension to your learning and at the same time have some good audio and at the same time maybe have some key elements on the screen at the same time to say an arrow pointing to this is where you should press stop if the machine suddenly starts racing away... this is this is how it works and where you get extra benefit when you put in this material in your video.

So on one side you're saying that video content it's more than we need actually... which is partly due to I guess having a clear objective because I think that's one of the biggest problems at least my clients students there’s a lack of clear goal setting and what outcomes are we looking for what outcomes do we need? Yes. To take an example to my wife for instance if you send for her a YouTube video or similar the first thing she does is to say okay is there a transcript or a link to a page break where I can read the same because she reads much faster. Not the total text but you can scan for the stuff she needs so I should say I do a 2 minutes instruction video micro-learning type of video and to be honest there are three key points that you should take away as a learner and that's maybe 15 seconds 10 seconds + 15 seconds so that's a total of 40 seconds out of a 3-minute video that are sort of the key points. The first time you see it it makes sense to sort of see the context hear the complete story about the learning at hand but the second time around you just need to have those 40 seconds of knowledge and this is where you YouTube again fails you because you can book mark it but everyone can bookmark a video and suddenly you have 25 bookmarks that means something different to 25 people whereas the bookmark you need is the one that the instructor or the person who created the video said these are the 15 seconds you need to know these are the 10 and these are the 15. Again, these are one of the gaps in YouTube that makes it less suited for structured learning processes.

Absolutely that's very interesting... that's very interesting, so there is a big as you say it…. you put it... there is a huge hole... there's a big gap I think my listeners will understand it by…. Yeap. Mind the gap. Mind the gap... yeah.

In learning on YouTube and we still have a long way to go and we're going to talk more about how the tech can help us but let's just briefly touch on gamification (that's just the last point there on this topic) ....so maybe my listeners are familiar with gamification and earning badges and learning and sharing your rewards and points with your community. Is it effective how can we apply this to video based learning in your opinion? I think the same principles that you do in different types of games I could be on the computer it can be social games you can also be on the Duolingo app for instance the what the app that teaches you a new language the fact that you should can get on a Hit List “hey you're the guy who did most points within the last 2 weeks!” or something like this or “hey by the way if you manage to get another 30% you will be above a line!”... these small things can be very effective in gaming and competitions and we can also see from from experience and from research that if you apply to learning it can move a lot of people up faster maybe not to higher level but they will reach the required level their final level in that area much faster if you apply this type of gamification to say “Hey Dave, this is Christian on Facebook... you can see that I got the silver badge I think it’s really cool” and you read it on Facebook and you click on the link and you say “Hey, I can do better than silver!” you try two or three times and suddenly or have a gold badge and you write back to Christian “Hey, silver is good but gold is better!” and in this way you have an internal quest for learning for the gamification effect.

So it creates competition and hopefully it can stimulate learners but is it always in all applications.... talking about culture... is gamification always a good thing to to apply to learning setting? Not always. It depends I should say about the culture the country and the tradition and you always have to respect that like for instance here in Europe we have our neighbor countries... Germany and in Germany they have a very strict rules about what you can share internally in a company so if we were working in the same company it would by default be allowed to let me know what your results were in a training program. They might share it in other one specific cases but it would be it would be something that you know I can see on the score but hey I'm doing better than Dave etc. etc. So it has to be adapted and this is also why even though we are a global world and a lot of the things we work on is out of the cloud and can be reached from anywhere with an internet connection or a 5G video for a 4 or 5G video smartphone there are still some local stuff that you cannot ignore.

Yeah that's interesting because before the interview we had a quick brief talk about culture and gamification and being in Vietnam of course people are aware it's still very much a collectivist society everybody should everyone is in the group together and differences standing out too much and differences in performance it’s doesn't go down too well when people are competing against each other compared to individualistic cultures, maybe be more effective so it will be interesting to see how gamification works here. Absolutely. So that’s just a thought we had about culture and the application thereof. Go ahead Christian... Even though we do e-learning and how we things and how we train ourselves or our people then learning is a social function it’s a person to person or whatever you always need to look at the communication model who is the sender who’s the recipient what is the message and what what is the means of technology what is the channel used to communicate so in all cases it doesn't matter if you cannot just say one one-size-fits-all. So I think even though we do global stuff and we have customers who make one video and then they share it across the world in other cases you need to say yes this is fine we will pick it out but we will supplement it we will call it the local adaption and that could be either to legal reasons or cultural reasons but you still always need to say who's the recipient and is it fine as it is or does it need a tweaking or a completely different version?

Absolutely. Those are the considerations. Now we’re talking about video-based learning within the flow of work... Can it be done? Or we talked about a short answer and a long answer which one do you want to go for Christian? Let's just say the short answer is yes. And the longer answers of course as usual it depends on where and how but we can see that very often you have situations where you have either a lot of things that people cannot read up front because they're simply let’s say too many different printers from a company so as a service person you cannot know all of them and in some cases like in a changing the toner or something is pretty simple and all machines but in some cases like for instance exchanging or doing maintenance inside the machine is specific but you can't teach them your service staff to do support and maintenance on all your types of printers so what you do is that you say fine I will put in a registration number and when I do my “How to change the drum inside the printer?” I will make it possible for the service person very fast to find it by may be entering the parts number or the machine ID and then they'll be a short video showing this is why this is what you should not have you understood five most important points meaning that day you have to get at least five out of 6 questions correctly and when you have done that then you can start your maintenance. So you can do “just before the job training” to use it inside the flow off your work to say I identified the problem that needs replacement… this is a model that I'm not familiar with my badge is not at 80% or higher for this model so I will take the training which will take maybe two times 3 minutes I get 6 out of 5 out of 6 questions correctly now I'm ready to open the machine replace the drum verify that it works. So yes.

Interesting. This is a great example for manual work and yes of course if you don't have the knowledge on a specific product or service that you need to maintain for a customer you said three or four minutes taking a quick video punching in a couple of answers and getting the video and then being able to execute on it that sounds fantastic. I think a lot of companies would love a solution like that. I can see the benefits directly that that's that's excellent. We are going to be back in a moment for the final part section 3 we’re going to talk about e-learning video and social learning communities of the future and we're going to then wrap it up in a moment so we'll be right back Christian and I in just a moment…

FINAL PART
Welcome back to the final section of this podcast I'm here with Christian and we are moving into the next question here on social communities in helping learners to advance in their learning Journey’s because you know Christian one of the things well… I'm based in Vietnam so I hear this constantly from clients here is “How do I know where I'm going in my learning journey?”... “How do I know what I need to learn in order to get to the next level?”.... there's a lot of people that are quite confused about the direction that their learning journey is on quite frankly so how can social learning communities help us and how can we create them in the organizational structure in your opinion? What I think here is is very down to how it can be communicated.
Because very often you as a potential learner in an area or you already initially started you don't know what to do next so you need to find maybe someone who could be mentoring you to watch the correct direction and and the difference between sort of a mentor and what you read on Facebook all other social media is that the mentor typically has experience will be knowledgeable about both the topic or the area and can point you in the right direction. So this is where the social impact of video you see it partly on all the YouTube channels where people are following a guy or a person who is still publishing videos on one topic of the other and he can also sometimes be a mentoring point but very often it's a one-way communication from the channel publisher the YouTuber to the audience and this is where it has to be possible for the person who wants to learn to ask questions to get feedback to maybe be pointed in the right direction and this is where video is a good place because you can quickly create new content especially if you go for the front office type of training we talked about earlier and you don't have to go through the hassle off of red tape and bureaucracy to get things out.

I think that's really interesting and I will be very curious as to how that works in a real time setting… again I hear this over and over access to information okay that's fine but then finding a mentor who is experienced and that you can not only get in touch with but you can get that feedback in real time I think learners listening to this will really be like wow is that possible like how can we how can we get that because that's very attractive to be able to get that feedback information in a two-way fashion rather than in that one way dynamic that you were talking about which is currently YouTube... the way YouTube works... you have the YouTuber and there's the in the comments section and you can ask questions but when do you get your answer... That's why that's one of the things that you don't get directly in YouTube is the ability to write back to the persons who have asked you a question you can answer to it in the stream but sometimes it might be a personal question or it might be I don't really understand your question could you please elaborate but many people including sometimes don't want to write publicly that I'm sorry Dave but I think this is a good question but to be honest I don't understand it can you please elaborate a little can you explain it a little better to me whereas if you do it in a private conversation then the mentor can say ah now I understand it and share the point to another resource for you and at the same time update his own public Channel or training channel with by the way I got this question the other day and then suddenly you have a process where the noise that you're seeing on YouTube in the comments... I don't like this you should have worn something else why did you make the video so long blah blah blah... it's gone! You don’t have all the clutter or the noise. You only have sort of… I would only call it… well-thought out answers with easy-to-follow answers…

So at the moment the current state of YouTube is in the comments section… just people trying to gain clarity and also at the same time trying to get their questions in on the topic that they're they're learning on and there's all that noise in all these comments as we know it and that's fascinating… and at the same time by the same token the YouTuber is using the comments to formulate the next video... but that could be a month later that could be your six months later... the YouTubers is trying to figure out what his audience needs but he cannot or she cannot provide the learner exactly what they need right at that moment it's impossible because it's just one person so what's the next step how can we envision how can we see the next step? Yeah I would see that as some sort of a you could also be AI you say because here you have all the questions coming in... Clearly if you have 10,000 followers and they follow your training they take your advice on what links of what books to read or what video trainings to take then it’s a little harder but you still would be able to say what a people talking about what is the trend and also important this is where again at least YouTube out-of-the-box does not give you the information what are the analytic information about your content? What parts of the videos?  What videos are they watching? Because you may have put three or four videos into a small training program but which of the videos do they actually watch? Do they answer some of the practice questions inside each training? And when they do the test is there some sort of trends or statistics that tells you that oops I need to explain the background of GDPR better because they don't understand the real context for instance... so in this way you know it's not enough just to have the data out there to have lots of followers and produce videos you also need to evaluate that the feedback and here you need analytics that doesn't come out-of-the-box... is YouTube.

Interesting. so analytics is the key using artificial intelligence etc. to understand the behavior of what people are experiencing in their own learning do they get it do they not get it how many people are really keen on getting the big biggest value from the learning experience. Or, to make it more direct... “Have I produced some learning material that people are getting?” Because you have the responsibility! And very often I think some people on YouTube they may see themselves on a pedestal as being the God's gift to society instead of turning around and saying I can contribute but I need to evaluate my own products is it good do people understand it do I need to split this 5-7 minute videos down into two 3+1 minute videos? I think something you don't see in the young people you see in the mature and experienced to understand that that you have to to be self realistic when you produce your content and that's why YouTube is also sometimes not very very good because you don't get this feedback and you don't get that analytics to help you.

So let's move onto what you call you and how does the you uQualio solution help learners with video based learning? Yes thanks a lot. Well, what we do is we are offering you the ability to post your video content on our platform create a single course one or more courses put them on a channel and when you do that you create a video in whatever format you like it and then we can help you augment your learning by adding questions so for instead like in the training part where you practice you know you watch the video you answer a couple of practice questions you can take the training as many times as you like and when you answer incorrectly it is possible for me as an instructor to say “Oh Christian you did not understand what GDPR stands for” and then I can queue you to those four or five seconds where this is what GDPR stands for and then you can answer the multiple-choice question below. So in this way you have people getting the 2, 3, 4 unique points of each short video as for one of the steps and secondly when we have this we can put in a test so you can certify people or they can receive a badge that they either can share all they can put on their wall and say I know how to service this printer so I'm okay to send out to this one... meaning that you can use both in a personal competence development situation but also as “okay I have a problem at a customer with this particular printer who can I send out?”. So that's what we're doing their.

And would you say that this suitable for all industries? Product and service industries? Are there limitations? I would say if you come up with the video... so if you can video it and cut it into not too long videos to make it easy to consume and use when needed on job training or ride in process as discussed earlier then that we haven't found any industry that cannot benefit from it. The only limitation we have is bandwidth. You need to be in a place where you can watch the video which is why we welcome 5G being rolled out globally over the next few years. Indeed! So 5G is where it’s at.

Excellent! Just one more of those two quick things here a Christian before we have to wrap up for this amazing podcast episode with you I'm really enjoying it thoroughly... What advice do you have for anyone listening who's in L&D in Vietnam or anywhere else in the world or someone who's listening in a company right now... what can I do to learn faster and faster with video based learning? I think they should maybe go to a website and try out some of the open courses the public courses to see how it could work and if they like it there then that's a starting point because it could be that that our solution is great for them it could also be that they say I like this but I need it in a different way because my organization is different but I think what you can see on our public directory is a good starting point to give you an idea about the benefits and how you would be able to utilize for different industries in different sectors and for different situations.

That’s fantastic Christian! And last question here... how can people of course get in touch with you website? Email? LinkedIn? We are available through a website so Google uQualio or video e-learning platform and I think we are one of the first hits on Google after the pig commercials and we are on LinkedIn as uQualio and I'm always available as Christian Bjerre Nielson either on LinkedIn or on Twitter and well basically or just write an email to support@uqualio.com and we will definitely get back to you.

Excellent Christian it was definitely a pleasure to have you on The Upskill Podcast I hope you can come to come back again to update us on video based learning in the meantime I'll include the links in the show notes so thank you very much again. Thank you very much having been here today answer to inform your listeners about some of the trends inside video learning and also how we can utilize it in your daily life both as a personal individual and as a company. Thanks so much bye bye! 

SHOW NOTES

Web: https://www.uqualio.com Inspiration channel, our examples of what you can do: https://app.uqualio.com/site/6d04c63982114de7a96d5eeca5a6b756 

Our public directory: https://app.uqualio.com/directory 
LinkedIn: https://www.linkedin.com/company/uqualio
https://www.linkedin.com/in/cbjerre/
Twitter: @uqualio,@NielsenBjerre
email: support@uqualio.com

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